Skip to main content
NetApp Knowledge Base

CFDISK-1350: X359_S165330TATE drives failing after a power cycle on NA50

  1. Last updated
  2. Save as PDF
Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

  • newly configured system with no user data saved, have multiple disk failed randomly, upon system power off and on.

EMS
[hamsg: disk.partner.diskFail:debug]: The partner with sysid xxxxxxxxx has failed 0d.11.15P1.
[hamsg: disk.partner.diskFail:debug]: The partner with sysid xxxxxxxxx has failed 0d.11.15P2.
[disk_server_0: scsi.debug:debug]: shm_setup_for_failure disk 0d.11.15 (S/N xxxxxxxxx) error 40000000h
[config_thread: raid.disk.offline:notice]: Marking Disk /aggr1/plex0/rg0/0d.11.15P3 Shelf 11 Bay 15 [NETAPP X359_S165330TATE NA50] S/N [xxxxxxxxx] UID [60025380:0470D710:500A0981:00000003:00000000:00000000:00000000:00000000:00000000:00000000] offline.
[disk_server_0: disk.fail.ssdstats:info]: Disk 0d.11.15 (xxxxxxxxx) failed with rated life used 0 %, percent spare blocks 0 %, spare blocks N/A.
  • node may panic due to multi disk failure
    [config_thread: cf.multidisk.fatalProblem:error]: Node encountered a multidisk error or other fatal error while waiting to be taken over. aggr aggr_aggr2: raid volfsm, fatal multi-disk error.. Raid type - raid_dp Group name plex0/rg0 state DOUBLERECONS. 1 disk failed in the group. Disk 0d.11.14P1 Shelf 11 Bay 14 [NETAPP X359_S165330TATE NA50] S/N [XXXXXXXXXXXX] UID [60025380:0470DB90:500A0981:00000001:00000000:00000000:00000000:00000000:00000000:00000000] error: adapter error prevents command from being sent to device. Raid type - raid_dp Group name plex0/rg1 state DOUBLERECONS. 1 disk failed in the group. Disk /aggr_aggr2/plex0/rg1/0d.11.14P2 Shelf 11 Bay 14 [NETAPP X359_S165330TATE NA50] S/N [XXXXXXXXXXXX] UID [60025380:0470DB90:500A0981:00000002:00000000:00000000:00000000:00000000:00000000:00000000] error: adapter error prevents command from being sent to device..

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.