Skip to main content
NetApp Knowledge Base

CFBRIDGE-186: ATTO 7600N repeated reboots CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.

  1. Last updated
  2. Save as PDF
Views:
14
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

ATTO 7600N fibrebridge running FW v4.40 repeatedly reboots with error message:
[CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.]
Bridge logs show:
[10D5D6 22:14:31 07/02/24 CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.]
[10D5D7 22:14:31 07/02/24 CRIT Software Interrupt Exception Detected (SWI) (001C)]

[10D5D8 22:14:31 07/02/24 CRIT Instr Address    = 003f1df0]
[10D5D9 22:14:31 07/02/24 CRIT SWI Number       = 0x000009]

[10D5DA 22:14:31 07/02/24 INFO Software Interrupt]
[10D5DB 22:14:31 07/02/24 INFO 07/02/2024 22:14:31]
[10D5DC 22:14:31 07/02/24 INFO ST[3e980000-3e988000] | FP[3e987e4c] CPSR[60000193]]
[10D5DD 22:14:31 07/02/24 INFO 00144708<-0025eb98 | SP[3e987e50] FP[3e987ebc]]
[10D5DE 22:14:31 07/02/24 INFO 0025ea6c<-00000580 | SP[3e987ec0] FP[3e987f04]]
[10D5DF 22:14:31 07/02/24 INFO 001d286c<-011167e0 | SP[3e987f08] FP[3e987f4c]]
[10D5E0 22:14:31 07/02/24 INFO 01116014<-0111a8c0 | SP[3e987f50] FP[3e987fcc]]
[10D5E1 22:14:31 07/02/24 INFO 0111a648<-0007db00 | SP[3e987fd0] FP[3e987ffc]]
[10D5E2 22:14:31 07/02/24 INFO 0007da80<-003e4960 | SP[3e988000] FP[3e988000]]
[10D5E3 22:14:31 07/02/24 INFO Exception occurred. Possible redundant preceding log entries]

[10D5E4 00:00:06 01/01/00 INFO Reset.  HW Code: Software Warm]
[10D5E5 00:00:06 01/01/00 INFO Reset.  Reason: Critical Software Error Detected]
[10D5E6 22:16:37 07/02/24 SYS  System date has changed. Current date:[07/02/2024]]

[10D5E7 22:16:37 07/02/24 INFO Boot/reset occurred (001C)]
[10D5E8 22:16:37 07/02/24 INFO Checkpoint 43 B:0 S0:0:0 S1:0:0 D0:0 C:0 O:0 I:0]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.