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BMC not responding, error: FAILED : smf_sp_network_status_get for IPv4 or v6

Last Updated:

Applies to

  • ONTAP 9
  • AFF A400 ,FAS8300, FAS8700
  • BMC 13.8x, 13.7Px


  • Service Processor is not responding:
::> sp show
                               IP           Firmware                           
Node          Type Status      Configured   Version   IP Address               
------------- ---- ----------- ------------ --------- -------------------------
node-01       BMC  online      true         13.7              
Error: show failed: Timeout: Operation "sp_system_view_iterator::get_imp()" took longer than 25 seconds to complete [from mgwd on node "node_name-01" (VSID: -1) to servprocd at]
  • Multiple servprocd and tcp port 935 errors are reported in the event logs

[node-01: servprocd: kern.vm.mmap.return:notice]: mmap(2) by servprocd (pid 6180) for size 2101248 failed: VMEM limit exceeded, limit 1099689656, error 12.

[node-01: servprocd: ucore.panicString:error]: 'servprocd: Call to pthread_create() failed with error: Resource temporarily unavailable, raising SIGABRT(6) at RIP 0x807ba483a (pid 6419, uid 0, timestamp 1696133989)'

[node-01: spmd: spm.servprocd.process.exit:alert]: Service processor daemon (servprocd) with ID 6419 exited as a result of Virtual size limit exceeded. This server will attempt to restart.

[node-01: kernel: bsdsocket.queueLimit.reached:error]: Number of connection requests for the socket bound to port 935 having the IP address * has reached the limit of 1536 connections. The socket uses TCP protocol. This event has occurred 1 times since the last warning.

  • The output of sysconfig -a shows:

::> system node run -node <node> -command sysconfig -a

Service Processor           Status: Unknown
Firmware Version:   (null)
Mgmt MAC Address:   (null)
Ethernet Link:      down
****FAILED : smf_sp_network_status_get for IPv4
IPv4 configuration:         Disabled
****FAILED : smf_sp_network_status_get for IPv6
IPv6 configuration:         Disabled

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