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Mediator add fails with "Internal error occurred at the Mediator"

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Applies to

  • Ontap 9
  • Mediator for SMBC

Issue

Failure to add the mediator for SMBC.

job show -id 25578-instance
Job ID: 25578
Owning Vserver:
Name: mediator add
Description:Creating a mediator entry
Priority: Medium
Node:
Affinity: Cluster
Schedule: @now
Queue Time: 03/0816:50:49
Start Time: 03/0816:50:50
End Time: 03/0816:50:51
Drop-dead Time: -
Restarted?: false
State: Error
Status Code: 1
Completion String:Internal error occurred at the Mediator.
Verify that the Mediator is installedcorrectly and security certificates are valid.
For further assistance, contacttechnical support.
 

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