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Commvault consistently aborts NDMP backup after a fixed amount of time

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Category:
ndmp
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dp
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Applies to

  • ONTAP 9.x
  • NDMP
  • Commvault

Issue

  • Commvault is consistently aborting the backup in various dump phases after a fixed amount of time
Backup log:
dmp Sat Feb 12 12:22:40 EST 2022 /backup_SVM/backup_vol/dir1(2) Phase_change (I)
dmp Sun Feb 13 12:23:55 EST 2022 /backup_SVM/backup_vol/dir1(2) Error (job aborted
 
NDMP debug log:
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: DMA>>S V4 sequence=737 (0x2e1)
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: Time_stamp=0x62093eab (Feb 13 12:23:55 2022)
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: message type=0 (NDMP4_MESSAGE_REQUEST)
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: message_code=0x403 (NDMP4_DATA_ABORT)
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: reply_sequence=0 (0x0)
Feb 13 2022 12:23:55 -05:00 [kern_ndmpd:info:5686] [ 1598] DEBUG: error_code=0 (NDMP4_NO_ERR)

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