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OnCommand System Manager not displaying the user interface correctly on higher resolutions

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445
Visibility:
Public
Votes:
1
Category:
ontap-system-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand System Manager 8.3.1 (OCSM)
  • OnCommand System Manager 8.3.2 
  • OnCommand System Manager 9.0
  • OnCommand System Manager 9.7 (old interface and new inferface)

Issue

  • The right pane of the web-based OnCommand System Manager (OCSM) goes blank, and OCSM need to be closed/opened to get display back.
  • sysmgr.log shows following error:

00000010.2cbda42d 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:error:30854] 10.96.5.69|tx\043213-x|ERROR|1605736591892|Wed Nov 18 2020,16:7:50.969||[]Exception while adding pagecom.google.gwt.core.client.JavaScriptException: (Error) : Out of stack space
00000010.2cbda42e 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:debug:30854] 10.96.5.69|tx\043213-x|DEBUG|1605736591892|Wed Nov 18 2020,16:7:52.290||[-]{
00000010.2cbda42f 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Version": "1.0",
00000010.2cbda430 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"ZAPI-NAME": "ldap-client-get-iter",
00000010.2cbda431 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Zapi-Context": "cluster",
00000010.2cbda432 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Input": "<ldap-client-get-iter><max-records>50</max-records></ldap-client-get-iter>",
00000010.2cbda433 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Output": "<?xml version='1.0' encoding='UTF-8' ?>
00000010.2cbda434 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_gx.dtd'>
00000010.2cbda435 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||<netapp version='1.170' xmlns='http://www.netapp.com/filer/admin'>
00000010.2cbda436 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||<results status="passed"><attributes-list><ldap-client><ad-domain>tx.dynhq.ad</ad-domain><base-dn>DC=tx,DC=dynhq,DC=ad</base-dn><base-scope>subtree</base-scope><bind-as-cifs-server>false</bind-as-cifs-server><bind-dn>svcNetappLDAP</bind-dn><bind-password></bind-password><group-membership-filter></group-membership-filter><group-scope>subtree</group-scope><is-netgroup-byhost-enabled>false</is-netgroup-byhost-enabled><is-owner>true</is-owner><ldap-client-config>tx.dynhq.ad_MS-AD-BIS</ldap-client-config><min-bind-level>sasl</min-bind-level><netgroup-byhost-scope>subtree</netgroup-byhost-scope><netgroup-scope>subtree</netgroup-scope><preferred-ad-servers><ip-address>10.65.34.31</ip-address><ip-address>10.65.34.32</ip-address><ip-address>10.65.34.33</ip-address><ip-address>10.65.34.34</ip-address><ip-address>10.200.18.90</ip-address><ip-address>10.200.18.91</ip-address></preferred-ad-servers><query-timeout>3</query-timeout><referral-enabled>false</referral-enabled><schema>MS-AD-BIS</schema><session-security>none</session-security><tcp-port>389</tcp-port><use-start-tls>false</use-start-tls><user-scope>subtree</user-scope><vserver>afw2netapp1</vserver></ldap-client></attributes-list><num-records>1</num-records></results></netapp>",
00000010.2cbda437 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Browser-seen-response": "2410ms",
00000010.2cbda438 09c89059 Wed Nov 18 2020 16:07:46 -06:00 [kern_sysmgr:info:30854] 10.96.5.69|tx\043213-x|INFO|1605736591892|Wed Nov 18 2020,16:7:49.868||"Cluster-Name": "cluster_name"

 

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