Skip to main content
NetApp Knowledge Base

FabricPool object store unavailable after ONTAP upgrade

  1. Last updated
  2. Save as PDF
Views:
476
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • FabricPool

Issue

  • ONTAP is upgraded using Automated Non-disruptive Upgrade (ANDU)
  • Storage nodes are taken over, reboot, and boot with ONTAP successfully upgraded, but they log error that object store is unavailable
Sun Oct 30 10:46:38 -0700 [node11: OscLowPriThreadPool: object.store.unavailable:EMERGENCY]: Unable to connect to the object store "StorageGrid_FP" from node xxxxxxxx-xxxx-xxx-xxxx-xxxxxxxxxxxx. Reason: Connection unavailable.
  • All object stores attached to all aggregates are unavailable on storage nodes that were rebooted and upgraded, but still available on storage nodes not upgraded yet 
cluster::> storage aggregate object-store show
Aggregate      Object Store Name Availability   Mirror Type
-------------- ----------------- -------------  -----------
node10_aggr1   storagegrid_FP    available      primary
node10_aggr2   storagegrid_FP    available      primary
node11_aggr1   storagegrid_FP    unavailable    primary
node11_aggr2   storagegrid_FP    unavailable    primary
node12_aggr1   storagegrid_FP    unavailable    primary
node12_aggr2   storagegrid_FP    unavailable    primary
node03_aggr1   storagegrid_FP    unavailable    primary
node03_aggr2   storagegrid_FP    unavailable    primary
node04_aggr1   storagegrid_FP    unavailable    primary
node04_aggr2   storagegrid_FP    unavailable    primary
node05_aggr1   storagegrid_FP    available      primary
node05_aggr2   storagegrid_FP    available      primary
node09_aggr1   storagegrid_FP    available      primary
node09_aggr2   storagegrid_FP    available      primary
14 entries were displayed.
  • Ping works and nothing is wrong is found on object store provider
  • HTTPS (TCP port 443) is used to communicate to the object store and HTTP (TCP port 80) is not allowed

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.