Skip to main content
NetApp Knowledge Base

ONTAP unable to boot, due to authentication to KMIP

  1. Last updated
  2. Save as PDF
Views:
632
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • NetApp Storage Encryption (NSE)
  • NetApp Volume Encryption (NVE)
  • Thales KeySecure External Key Server (KMIP)

Issue

  • Planned/Unplanned power outage of controllers and shelves.
  • Relocation of key servers.
  • All nodes not able to boot due to communication issue with KeySecure.
  • Following errors are seen on console during boot:

kmip2 client importing.    key import complete.

Controller failure on drives  hostname:nse.opp.failed:error} control failure on self encrypting drive.  1a.9.5;security provider: locking authority:  band master1 during operations "ent_locked_unlock_data_band_sm"".

Disk encrypt access:  unable to restore data access on encrypting disk 1c.9.x status security unknown key.
[disk.init.failure  disk 1c.9.x  failed initilizatin due to error 11.

ERROR: kmip_init: internal error: ifconfig - interface not found
WARNING: kmip_init: authentication keys might not be available.
********************************************************
*                 A T T E N T I O N                    *
*                                                      *
*       System cannot connect to key managers.         *
*                                                      *
********************************************************
ERROR: kmip_init: halting this NSE system...

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.