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ONTAP AutoSupport using HTTPS fails validation when the Certificate is removed

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Category:
ontap-9
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core
Last Updated:

Applies to

  • ONTAP 9.7 and later
  • AutoSupport
  • Transport HTTPS

Issue

  • AutoSupports are no longer succeeding after removing some certificates from the truststore:

cluster1::*> system node autosupport check show-details -node * -check-type https-post-destination

Node: cluster1-01
 
Category: https
          Component: https-post-destination
             Status: failed
             Detail: HTTPS POST connectivity check failed for destination:
https://support.netapp.com/asupprod/post/1.0/postAsup.
                     Error: Peer certificate can not be authenticated with
                     given Certificate Authority certificates.
  Corrective Action: Certificate issue. Please make sure you have the correct
                     Root Certificate installed

  • Verify if the following certificate is missing

cluster1::> security certificate show-truststore -common-name AAACertificateServices

There are no entries matching your query.

cluster1::> security certificate show -common-name AAACertificateServices

There are no entries matching your query.

 

 

 

 

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