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OKM in use: ANDU Validation Error: One or more encryption keys status are unavailable

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ontap-9
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Applies to

  • ONTAP 9
  • Automated non disruptive update (ANDU)
  • Onboard Key Manager (OKM)

Issue

  • OKM is configured - this can be confirmed if command security key-manager onboard show-backup does output a backup.
  • Automatic Non-disruptive Upgrade (ANDU) validation fails with the error:
cluster::> cluster image update -version <version>
Starting validation for this update...
It can take several minutes to complete validation...
...
Pre-update Check      Status     Error-Action
--------------------- ---------- --------------------------------------------
Encryption Keys       Error      Error: One or more encryption keys are
status                           unavailable.
                                 Action: Restore missing encryption keys
                                 before starting ANDU. To check missing keys,
                                 run "security key-manager key query
                                 -restored false". To restore onboard key
                                 manager keys, run "security key-manager
                                 onboard sync" command. To restore external
                                 key manager keys, run "security key-manager
                                 external restore" command. To restore Azure
                                 Key Vault keys, run the "security
                                 key-manager external azure restore"
                                 command. To restore Google Cloud Key
                                 Management Service keys, run the "security
                                 key-manager external gcp restore" command.
  • ANDU validation keeps on failing after running: security key-manager onboard sync

 

 

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