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Newly added FAS9000 nodes fail OKM sync

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Applies to

  • NetApp FAS9000
  • ONTAP 9.16.1P7 (and below 9.16.1P8)

Issue

After adding new nodes to a NetApp FAS9000 cluster running ONTAP 9.16.1P7, the following problems were observed:

  • Onboard Key Manager (OKM) key synchronization fails cluster-wide, especially on newly added nodes.
  • Error when running security key-manager onboard sync:

Error: command failed: The Onboard Key Manager has failed to sync on the local node "Node1", error: "Internal error. Failed to set up the Onboard Key Manager on node(s): "Node1"."

  • Volume move operations fail with:

DetailedStatus: Creating volume: Internal error. Cannot generate encryption key. Verify the network configuration and the key manager servers are reachable.

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