NSE node fails to boot with RPC port mapper failure errors
Applies to
- ONTAP 9.3x to 9.5x upgrade
- NetApp Storage Encryption (NSE)
- External Key Server
Issue
- The ONTAP upgrade from 9.3x to 9.5x on a two-node cluster configured with NSE using external key servers is paused.
- The following errors are seen on boot during the takeover of the first node:
kmip2_client: Key import complete.
WARNING: kmip_init: authentication keys might not be available.
********************************************************
* A T T E N T I O N *
* *
* System cannot connect to key managers. *
* *
********************************************************
ERROR: kmip_init: halting this NSE system...
0x800exxx00: 0: NOTICE: RpcConnectionCache: markFailure: markFailure: New Quarantine for localhost:53xxxxxxx (spmd)/1[tcp]{fffffffd|ffffffff} with timeout(20.000s) Reason:: RPC: Port mapper failure - RPC: Unable to send
- The output of
security key-manager query
shows the key servers are inAvailable
status. - The down node may be not reachable over the service processor.