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NSE - Unable to open encrypted disks with key 0x0

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497
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • NSE (NetApp Storage Encryption)
  • ONTAP

Issue

Following error is received when trying to open disks with key 0x0:

::*> storage encryption disk modify -disk 1.0.0 -data-key-id 0x0
  (storage encryption disk modify)

Info: Starting modify on 1 disk.
      View the status of the operation by using the storage encryption disk show-status command.
      
::*> event log show -time >2m
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
4/14/2021 11:25:13  XXXXXXX          ERROR         disk.encryptCmdFailed: Encrypting disk 0a.00.0 failed disk encrypt modify command with error status Could not authenticate with disk. (0xe).

 

 

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