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Failed to determine if key manager is safe to disable

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262
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • External Key Management (EKM)
  • Onboard Key Manager (OKM)

Issue

Unable to remove Key Management, the following error is displayed from the CLI:
 
  • EKM:
::*> security key-manager delete-kmip-config
 
Warning: This command will permanently
delete the external key management configuration for Vserver "svm1".
Do you want to continue? {y|n}: y
 
Error: command failed: Internal error. Failed to determine if keymanager is safe to disable. Reason: Timeout: Operation
"keymanager_encrypted_core_check_iterator::create_imp()" took longer than 25 seconds to complete [from mgwd on node "cluster-1a"
(VSID: -1) to mgwd at 169.xxx.xxx.43].    
 
  • OKM:
::*> security key-manager onboard disable

Error: command failed: Internal error. Failed to determine if keymanager is
       safe to disable. Reason: Timeout: Operation
       "keymanager_encrypted_core_check_iterator::create_imp()" took longer
       than 25 seconds to complete [from mgwd on node "cluster-1a" (VSID: -1) to mgwd at 169.xxx.xxx.43].

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