External Key Manager intermittently reports not responding
Applies to
- ONTAP 9.8P18
- External Key Manager (EKM)
Issue
- A specific key manager reports "not-responding" when reviewing server status in ONTAP on some nodes while others report the status as responding.
- At intermittent times, the "Not-responding" is observed to move from node to node in no particular pattern.
- Example, command was performed back to back:
::> security key-manager show -fields key-manager-server-status -address 1.2.3.4
node address key-manager-server-status
--------------- ------------- -------------------------
NodeA 1.2.3.4 not-responding
NodeB 1.2.3.4 not-responding
NodeC 1.2.3.4 not-responding
NodeD 1.2.3.4 available
NodeE 1.2.3.4 available
NodeF 1.2.3.4 available
NodeG 1.2.3.4 available
NodeH 1.2.3.4 not-responding
-Then a few moments later:
::> security key-manager show -fields key-manager-server-status -address 1.2.3.4
node address key-manager-server-status
--------------- ------------- -------------------------
NodeA 1.2.3.4 available
NodeB 1.2.3.4 available
NodeC 1.2.3.4 not-responding
NodeD 1.2.3.4 not-responding
NodeE 1.2.3.4 not-responding
NodeF 1.2.3.4 not-responding
NodeG 1.2.3.4 available
NodeH 1.2.3.4 available
8 entries were displayed.