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Enabling drive encryption failed due to drive miss

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • NetApp Storage Encryption (NSE)

Issue

  • From GUI (ONTAP System Manager) , the following error is reported while enabling encryption
Error: command failed: Cannot determine the status of the authentication keys of one or more self-encrypting drives. Check for storage transport or device errors.
  • From CLI: Disk 1.0.13 is missing
Cluster01::> storage encryption disk show
Disk     Mode Data Key ID
-------- ---- -----------
 
1.0.10   open
1.0.11   open
1.0.12   open
1.0.13   miss -
 
  • Failing and unfailing of the affected disk does not help
cluster1::> storage disk fail -disk 1.0.13 -i true
cluster1::*> storage disk unfail -disk 1.0.13
  • Removing the disk 1.0.13 from node-01 and then re-inserting after 2 min did not help and still showing as missing
  • Upon swapping the disk from 1.0.13 with 1.0.22, drive 1.0.22 is shown as missing. Below is the command output.

Cluster01::> storage encryption disk show

Disk     Mode Data Key ID
-------- ---- -----------
 
1.0.10   open
1.0.11   open
1.0.12   open
1.0.13   open
1.0.14   open
1.0.15   open
1.0.16   open
1.0.17   open
1.1.21   open
1.1.22   miss -
1.1.23   open

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