What is NetApp's 3rd party switch support model?
Applies to
- NVIDIA
- Broadcom
- Brocade
- Cisco
Answer
Vendor | Support Model | Logistics / RMA | L1 Support | L2 Support | L3 Support |
Cisco (Cluster / MetroCluster / SAN) | Passthrough resell | Cisco (Smartnet) hardware & software support | |||
Broadcom (Cluster / MetroCluster) | Passthrough resell | Broadcom hardware & software support | |||
NVIDIA (Cluster / MetroCluster) | Passthrough resell | NVIDIA hardware & software support | |||
Mellanox (HCI) sold before May 2020 | Passthrough resell | NVIDIA hardware & software support | |||
Mellanox (HCI) sold after May 2020 | OEM | NetApp SupportEdge hardware & software support | NVIDIA | ||
Brocade (SAN / MetroCluster) | OEM | NetApp SupportEdge hardware & software support | Brocade |
Additional Information