Skip to main content
NetApp Knowledge Base

Unsupported Ethernet switch is detected in MetroCluster backend

  1. Last updated
  2. Save as PDF
Views:
66
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
MetroCluster
Last Updated:

Applies to

  • NetApp ONTAP 9.18.1P1 and 9.18.1P5 (and likely other ONTAP 9.x versions)
  • AFF-A70 systems
  • MetroCluster IP configurations 
  • NVIDIA SN2100 (Mellanox) switches, including HPE-rebranded models
  • Environments where MetroCluster backend switches are not purchased from NetApp

Issue

  1. Customer is seeing in system health alert show the output bellow

::*> system health alert show
               Node: Node-01
           Alert ID: UnsupportedSwitch_Alert
           Resource: switch.cumulus
           Severity: Major
 Indication Time: Fri Aug 07 20:23:20 2026
           Suppress: false
        Acknowledge: false
     Probable Cause: Unsupported Ethernet switch is detected.
    Possible Effect: Communication problems and network connectivity issues
 occur.
 Corr::*> system switch ethernet show
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
switch.cumulus cluster-network 10.00.00.00    OTHER
     Serial Number: XXXXXXXX
      Is Monitored: false
            Reason: Unsupported model
  Software Version: Cumulus Linux version 5.15.1
    Version Source: CDP/ISDP

switch.cumulus cluster-network 10.00.00.00    OTHER
     Serial Number: XXXXXXXX
      Is Monitored: false
            Reason: Unsupported model
  Software Version: Cumulus Linux version 5.15.1
    Version Source: CDP/ISDPective Actions: Unsupported Ethernet switch
                     "switch.cumulus" found. Connect
                a supported Ethernet switch to the network.

  1. NVIDIA SN2100 (Mellanox) switch is showing the information bellow

cumulus:~$ nv show platform shows the information bellow

Manufactorer: Melanox

Part number: S2T76-63001

System Type: MSN2100

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.