Skip to main content
NetApp Knowledge Base

Do I still have support for CN1610 switches reporting as 'limited support'?

Views:
2,496
Visibility:
Public
Votes:
5
Category:
fabric-interconnect-and-management-switches
Specialty:
HW
Last Updated:

Applies to

  • NetApp CN1610 Ethernet switch
  • FastPath OS 1.3.0.3
  • Unified Manager Alert trigger

Cluster Switches XXXXXXXXXXX and XXXXXXXXXXX are running FastPath OS which is in Limited Support. Requests for bug fixes on Limited Support software products will no longer be accepted.

Answer

Yes, but support will be Limited per  End of Availability Communication: NetApp CN1610 Cluster Interconnect SKUs

  • Questions? Contact your NetApp sales or channel partner representative with questions concerning this bulletin

Additional Information

Hardware Support
  • Refer to the Hardware Universe to access specific hardware product EOS/EOA information.
EOA 12-Dec-2019
EOS 31-Jan-2025
Software Version Support
  • CN1610 switches will continue to receive support for as long as they are in a system under contract until they reach End of Support, which is after 31-Jan-2025.
  • CN1610 switches are supported through all ONTAP 9.1 - 9.12.1 releases.
    • From 9.13.1 and onward, no further ONTAP releases are planned to support the CN1610 switch.
Definition

Limited Support: The time period where NetApp provides limited support for a version of a software product.

  • Per Capability Matrix by Support Type
    • Technical support, root cause analysis, documentation and software available online are provided.
    • Service Updates (including any form of software update) are NOT provided for versions under limited support.
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.