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What is NetApp's 3rd party switch support model?

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Category:
fabric-interconnect-and-management-switches
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globalops
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Applies to

  • NVIDIA
  • Broadcom
  • Brocade
  • Cisco
  • Mellanox

Answer

Vendor Support Model Logistics / RMA L1 Support L2 Support L3 Support
Cisco (Cluster / MetroCluster / SAN) Passthrough resell Cisco (Smartnet) hardware & software support
Broadcom (Cluster / MetroCluster) Passthrough resell Broadcom hardware & software support
NVIDIA (Cluster / MetroCluster) Passthrough resell NVIDIA hardware & software support
Mellanox (HCI) sold before May 2020 Passthrough resell NVIDIA hardware & software support
Mellanox (HCI) sold after May 2020 OEM NetApp SupportEdge hardware & software support NetApp L2 support raises a case with NVIDIA
Brocade (SAN / MetroCluster) OEM NetApp SupportEdge hardware & software support NetApp L2 support raises a case with Brocade

Additional Information

 

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