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ONTAP reported false SwitchPowerNotPresent_Alert and SwitchFanNotPresent_Alert for BES-53248 switches

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • Cluster Network Switch 
  • BES-53248

Issue

  • ONTAP reported false SwitchFanNotPresent_Alert and SwitchPowerNotPresent_Alert . 
  • From switch "show environment" output, switch FANs and PSUs looks healthy
     
    (csfascl111sw1)#show environment

Baseboard Management Controller Present........ Yes
Baseboard Management Controller MAC Address.... B4:A9:FC:D6:74:5D
Baseboard Management Controller IP Address..... 10.210.176.231
Temp (C)....................................... 32
Fan Speed, RPM................................. 7360
Fan Duty Level................................. 29%
Temperature traps range: 0 to 45 degrees (Celsius)

Temperature Sensors:
Unit     Sensor  Description       Temp (C)    State              Max_Temp (C)
----     ------  ----------------  ----------  -----------------  --------------
1        1       Temp-1            28          Normal             34
1        2       Temp-2            27          Normal             33
1        3       Temp-3            31          Normal             36
1        4       Temp-4            27          Normal             33
1        5       Temp-5            28          Normal             34
1        6       Temp-6            30          Normal             35
1        7       Temp-7            32          Normal             37
1        8       Temp-CPU          26          Normal             32

Fans:
Unit Fan Description    Type      Speed         Duty level    State
---- --- -------------- --------- ------------- ------------- --------------
1    1   Fan 1-1 B2F    Removable 7360          29%           Operational
1    2   Fan 1-2 B2F    Removable 6240          24%           Operational
1    3   Fan 2-1 B2F    Removable 7360          29%           Operational
1    4   Fan 2-2 B2F    Removable 6240          24%           Operational
1    5   Fan 3-1 B2F    Removable 7360          29%           Operational
1    6   Fan 3-2 B2F    Removable 6240          24%           Operational
1    7   Fan 4-1 B2F    Removable 7360          29%           Operational
1    8   Fan 4-2 B2F    Removable 6240          24%           Operational
1    9   Fan 5-1 B2F    Removable 7200          28%           Operational
1    10  Fan 5-2 B2F    Removable 6240          24%           Operational
1    11  Fan 6-1 B2F    Removable 7200          28%           Operational
1    12  Fan 6-2 B2F    Removable 6240          24%           Operational

Power Modules:
Unit     Power supply   Description        Type          State
----     ------------   ----------------   ----------    --------------
1        1              PS-1               Removable     Operational
1        2              PS-2               Removable     Operational

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