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Cisco cluster switch shows Unknown and unsupported model after replacement

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • Cisco Switch

Issue

  • After replacement of faulty cluster switch the following output is seen:

switch_name cluster-network xxx.xxx.xx.xxx    OTHER
     Serial Number: Unknown
      Is Monitored: true
            Reason: Unsupported Model
 Software Version: Cisco Nexus Operating System (NX-OS) Software, Version
                    10.4(4)
    Version Source: SNMP

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