Skip to main content
NetApp Knowledge Base

Cisco 9332D-GX2B ISL down due to speed mismatch

Views:
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • Cisco 9332D-GX2B

Issue

  • SwitchIslIfDownWarn_Alert triggers for both cluster switches
  • show interface status from the switches shows the ISL down and suspended:
Port          Name               Status    Vlan      Duplex  Speed   
--------------------------------------------------------------------------------
Eth1/31       LOCAL_ISL Switch 4 suspnd    trunk     auto    auto
  • show interface <port> displays no errors on the port
  • show logging output shows unsupported SFP messages, and link failure:
2026 Jun 25 18:55:52 switch_1 %ETHPORT-5-IF_HARDWARE: Interface Ethernet1/31, hardware type changed to 100G
2026 Jun 25 18:55:52 switch_1 %ETHPORT-3-IF_UNSUPPORTED_TRANSCEIVER: Transceiver on interface Ethernet1/31 is not supported
2026 Jun 25 20:53:14 switch_1 %ETH_PORT_CHANNEL-5-PORT_DOWN: port-channel1: Ethernet1/31 is down
2026 Jun 25 20:53:14 switch_1 %ETHPORT-5-IF_DOWN_LINK_FAILURE: Interface Ethernet1/31 is down (Link failure)
  • Supported SFPs are replaced, but there is a temporary speed mismatch due to one end being 100G and the other 400G, resulting in link suspension:
2026 Jul 31 16:33:45 switch_1 %ETHPORT-5-IF_HARDWARE: Interface Ethernet1/31, hardware type changed to No-Transceiver
2026 Jul 31 16:34:01 switch_1 %ETHPORT-5-IF_HARDWARE: Interface Ethernet1/31, hardware type changed to 400G
2026 Jul 31 16:34:07 switch_1 %ETH_PORT_CHANNEL-5-PORT_SUSPENDED: port-channel1: Ethernet1/31 is suspended
2026 Jul 31 16:34:07 switch_1 %ETH_PORT_CHANNEL-5-IF_DOWN_SUSPENDED_BY_SPEED: Interface Ethernet1/31 is down (Suspended due to incompatible speed

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.