Unable to collect supportsaves in brocade switch due to port block
Applies to
Issue
- Unable to collect supportsaves in Brocade FC san switch
- Tried with SFTP and SCP both fails with error
supportsave completed (upload failure) - Same SFTP & SCP server are working for other switches and supportsaves are getting uploaded.
sw1:FID128:admin> supportsave
This command collects RASLOG, TRACE, supportShow, core file, FFDC data
and then transfer them to a FTP/SCP/SFTP server or a USB device.
This operation can take several minutes.
OK to proceed? (yes, y, no, n): [no] y
Host IP or Host Name: 10.2xx.2xc.xc
User Name: admin
Remote Directory: /sw1
Protocol (ftp | scp | sftp): scp
SCP/SFTP Server Port Number [22]:
Do you want to continue with CRA (Y/N) [N]: n
Password:
Saving support information:
SLOT SWITCH MODULE CLI SIZE FILE SIZE CLI TIME MODULE TIME LOAD AVERAGE
Error occurred in SSH.
Summary worker: 4, cpu load: 3 upload size: 0 KB, time:191 secs upload: 1 load:0.6/0.5/0.4
SupportSave completed (upload failure)
sw1:FID128:admin>
