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Port chip failed due to an internal error

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288
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

Brocade switch

Issue

  • In errdump -all , following errors are observed:
2021/09/03-01:34:32, [C3-1002], 25004, FFDC | CHASSIS, ERROR, Brocade6505, Port 22 chip failed due to an internal error.
2021/09/03-01:34:35, [C3-1002], 25005, FFDC | CHASSIS, ERROR, Brocade6505, Port 16 chip failed due to an internal error.
2021/09/04-07:51:44, [C3-1002], 25011, FFDC | CHASSIS, ERROR, Brocade6505, Port 20 chip failed due to an internal error.
2021/09/09-09:30:11, [C3-1002], 25028, FFDC | CHASSIS, ERROR, Brocade6505, Port 20 chip failed due to an internal error.
2021/09/09-10:42:10, [C3-1002], 25029, FFDC | CHASSIS, ERROR, Brocade6505, Port 20 chip failed due to an internal error.
2021/09/09-12:17:16, [C3-1002], 25031, FFDC | CHASSIS, ERROR, Brocade6505, Port 22 chip failed due to an internal error.
2021/09/09-12:23:21, [C3-1002], 25032, FFDC | CHASSIS, ERROR, Brocade6505, Port 16 chip failed due to an internal error.
2021/09/09-13:31:43, [C3-1002], 25033, FFDC | CHASSIS, ERROR, Brocade6505, Port 23 chip failed due to an internal error.
2021/09/09-15:13:47, [C3-1002], 25034, FFDC | CHASSIS, ERROR, Brocade6505, Port 23 chip failed due to an internal error.
  • The SPF and cable were replaced, but the issue persisted.
  • switchshow shows the following output:
10  10   050a00   id    8G    No_Sync     FC  LS Disabled

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