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Brocade switch status changed from HEALTHY to CRITICAL due to faulty power supply

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Category:
fabric-interconnect-and-management-switches
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brocade
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Applies to

  • Brocade G620 switch
  • Brocade G720 switch

Issue

  • Switch status has changed from HEALTHY to CRITICAL as per errdump.
  • psshow:

psshow -v       :
Power Supply #1 is faulty
Power Supply #2 is OK

  • sensorshow:

sensorshow        :
sensor  1: (Temperature) is Ok, value is 33 C
sensor  2: (Temperature) is Ok, value is 41 C
sensor  3: (Temperature) is Ok, value is 37 C
sensor  4: (Temperature) is Ok, value is 36 C
sensor  5: (Temperature) is Ok, value is 37 C
sensor  6: (Temperature) is Ok, value is 32 C
sensor  7: (Temperature) is Ok, value is 56 C
sensor  8: (Fan        ) is Ok,speed is 8141 RPM
sensor  9: (Fan        ) is Ok,speed is 8043 RPM
sensor 10: (Power Supply) is Faulty
sensor 11: (Power Supply) is Ok

  • errdump:

CHASSIS, ERROR, BrocadeG620, PS 1 set to faulty, rc=2000e.
WARNING, NSWNT-DC-B, RuleName=defCHASSISBAD_PWR_CRIT, Condition=CHASSIS(BAD_PWR>=1), Obj:Chassis [ BAD_PWR,1] has contributed to switch status CRITICAL.
WARNING, NSWNT-DC-B, Switch wide status has changed from HEALTHY to CRITICAL.

  •  Multiple faulty alerts (PSU and Fan) on errdump:

CHASSIS, ERROR, BrocadeG720, PS 2 set to faulty, rc=2000e.
CHASSIS, ERROR, BrocadeG720, Fan 2 set to faulty, rc=2000e.

CHASSIS, WARNING, BrocadeG720, 1 blower failed or missing. Replace failed or missing blower assembly immediately.
WARNING, BrocadeG720, RuleName=defCHASSISBAD_PWR_CRIT, Condition=CHASSIS(BAD_PWR>=1), Obj:Chassis [ BAD_PWR,1] has contributed to switch status CRITICAL.
WARNING, BrocadeG720, RuleName=defCHASSISBAD_FAN_MARG, Condition=CHASSIS(BAD_FAN>=1), Obj:Chassis [ BAD_FAN,1] has contributed to switch status MARGINAL.
WARNING, BrocadeG720, Switch wide status has changed from HEALTHY to CRITICAL.
WARNING, BrocadeG720, Fan speed of all the fan FRUs changing to 17400 RPM as per environmental specifications.
CHASSIS, INFO, BrocadeG720, Fan 2 is Ok.
CHASSIS, INFO, BrocadeG720, PS 2 is Ok.
WARNING, BrocadeG720, Switch wide status has changed from CRITICAL to HEALTHY.
WARNING, BrocadeG720, Fan speed of all the fan FRUs changing to 12200 RPM as per environmental specification

  • Check for loose power feed to the PSU

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