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Switch BES-53248 not responding after reload with no answer to ping

Views:
124
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:
2/14/2025, 9:53:51 AM

Applies to

  • Cluster Network Switch BES-53248
  • EFOS 3.10.0.3

Issue

  • After BES-53248 reload, no response from switch. Example:

(switch_name)#reload
Are you sure you would like to reset the system? (y/n) y
value = 0 = 0x0
Reference platform resetting ...
starting pid 3197, tty '': '/etc/rc.d/rc.reboot'
syncing filesystems....This may take a few moments
umount: can't unmount /mnt/application: Device or resource busy
umount: can't unmount /mnt/fastpath: Device or resource busy
Rebooting system!
Sent SIGKILL to all processes
Requesting system reboot
[3539870.957688] reboot: Restarting system
BIOS 3A08.SN POST starts...
CPU: Intel(R) Atom(TM) CPU  C2338  @ 1.74GHz Speed: 1743MHz
...
Press <ESC> to skip...0Welcome to GRUB!
...
Loading EFOS ...
...
Loading EFOS...done.
...
 Jan 21 07:19:16 0.0.0.0-0 General[fp_main_task]: usmdb_sim.c(4200) 1 %% ALRT Reboot 1 (0x1)
linux-user-bde:new probed device unit 0 dev_no 0 _ndevices 1
...
 Jan 21 07:19:28 0.0.0.0-1 General[fp_main_task]: bootos.c(194) 10 %% CRIT Event(0xaaaaaaaa) started!
 Jan 21 07:19:28 0.0.0.0-1 SIM[Cnfgr_Thread_]: sim_util.c(4231) 12 %% ALRT Switch was reset due to operator intervention.
(Unit 1)>
[console hung here]

  • No ping answer from the switch management port
  • No SSH connection to the switch

 

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