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Cluster switch health subsystem shows status unknown

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hw
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Applies to

  • ONTAP 9
  • Broadcom BES-53248 Cluster Switches

Issue

  • Cluster health is degraded due to switch health showing as "unknown" in the systeam health subsystem show command
  • When checking the output of system switch ethernet show, one or both of the switches report an "unknown" serial number:
clustersw01            cluster-network    10.10.10.10     BES-53248

     Serial Number: unknown

      Is Monitored: true

            Reason: None

  Software Version: 3.12.0.1

    Version Source: SNMP

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