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mNode suddenly stops reporting to Active IQ

  1. Last updated
    Feb 1, 2024
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141
Visibility:
Public
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Category:
element-software
Specialty:
solidfire
Last Updated:
2/1/2024, 10:01:20 AM

Applies to

  • Management Node (mNode)
  • NetApp SolidFire
  • NetApp H-series

Issue

  • mNode suddenly stopped reporting to Active IQ
  • mnode_mnode-svc-aiq-collector.log:

ERROR FAILED to fetch AddCollectorData : (60) SSL certificate problem: self-signed certificate in certificate chain
ERROR Error parsing result for AddCollectorData : Expecting value: line 1 column 1 (char 0)
 

ERROR FAILED to fetch ListAPIMethodstoFetch : (60) SSL certificate problem: self-signed certificate in certificate chain
ERROR Error parsing result for ListAPIMethodstoFetch : No JSON object could be decoded

 

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