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KMIP Server Connection Failure after controller replacement

  1. Last updated
    Jun 28, 2024
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Category:
e-series-santricity-os-controller-software
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Last Updated:
6/28/2024, 9:10:58 AM

Applies to

  • StorageGRID Appliance
  • E-Series Simplex with FIPS-enabled drives

Issue

  • After replacing E-Series controller in a StorageGRID Appliance, following alerts are reported in SANtricity System Manager, even though all drives are optimal:
    • KMIP_SERVER_CONNECTION_FAILURE-Recovery Failure Type Code: 486
    • SECURITY_GET_KEY-Recovery Failure Type Code: 331
  • Under Settings > System, Key Management Method is set to External when it originally was Internal  
  • Drives are locked due to the inability to connect to the key management server and import lock key.

 

 

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