Skip to main content
NetApp Knowledge Base

Issue downgrading the controllers NVSRAM firmware  from 11.50.x  to 11.40.x

Views:
582
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • SANtricity OS 11.50.x

Issue

  • Controller firmware was downgraded successfully
  • NVSRAM firmware can not be downgraded
  • The follwing error is received

download storageArray NVSRAM file = "D:\Netapp_Tools\ESERIES_OS\E28XX_11.40.2\N280X-842834-D01.dlp" forceDownload=true;)

Performing syntax check...

Syntax check complete.

Performing syntax check...

Syntax check complete.

Executing script...

Error downloading file in the Download command at line 2.

Error 3 - The operation cannot complete because a controller resource is being used by another process. If there are other array management operations in progress, wait for them to complete, and then retry the operation. If this message persists after all operations have completed, contact technical support.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.