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E-Series detects Controller redundancy lost events due to maintenance offline

  1. Last updated
    May 1, 2025
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Category:
e-series-systems
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Last Updated:
5/1/2025, 8:49:31 AM

Applies to

  • E-Series
  • SANtricity OS

Issue

  • E-Series system detects following events
    • E-Series Notification (Controller redundancy lost) CRITICAL
    • E-Series Notification (Write-back caching forcibly disabled) CRITICAL
  • STORAGE-ARRAY-PROFILE indicates the one controller is in Failed (Offline) status

      Controller in Shelf 99, Bay B - Unable to retrieve latest data; using last known state.

         Status:                       Failed (Offline)                

  • MAJOR-EVENT-LOG indicates Controller reset by its alternate

Sequence number: 1403
Event type: 400F
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Controller reset by its alternate
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf 99, Bay B
Logged by: Controller in bay A

  • No related error causes offline can be found

 

 

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