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controller-statistics collection fails after NTP Server malfunction sets observedTime to future

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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series
  • Santricity OS

Issue

  • After the E-Series controller's time is unintentionally set to a future date due to an NTP server malfunction, the controllers stop collecting new statistics.
  • Even after the system time is corrected, the API /storage-systems/1/analyzed/controller-statistics continues to return outdated statistics.
  • New statistics are not collected until the current time moves past the latest observedTime that was set during the time skew.

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