Skip to main content
NetApp Knowledge Base

Upgrading E-Series firmware and NVRAM by using SMCli fails by timeout

Views:
66
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series
  • SANtricity OS earlier than 11.80.1
  • Large Configuration (200+ Drives)
  • Upgrade firmware and NVSRAM via SMCli

Issue

Upgrade via SMCli  doesn't complete and give a message:
 
The management software has detected an internal service has not become available following a controller a reboot.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.