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SANtricity System Manager inaccessible due to JRE directory needs cleaning

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Category:
e-series-santricity-management-software
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esg
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Applies to

SANtricity 11.70.1R1

Issue

  • SANtricity System Manager interface is inaccessible from one or both controllers
  • Restarting msw service from SSH or serial results in error structure needs cleaning for directory /msw/jre

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