Skip to main content
NetApp Knowledge Base

OCI or Cloud Insights fails to connect to or add E-Series datasource

  1. Last updated
  2. Save as PDF
Views:
680
Visibility:
Public
Votes:
0
Category:
cloud-insights
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.X
  • Cloud Insight (CI)
  • E-series data source

Issue

Unable to add E-series datasource in OnCommand Insight and it fails with the following error:
Inventory recent status : Error connecting: Failed to connect to device

Cloud Insight fails  with the following error:
Error connecting: Failed to connect to device

Error in OCI foundation Logs:

2019-02-14 01:22:23,387 ERROR [com.onaro.sanscreen.acquisition.datasource.engenio_santricity_api.transport.EngenioManagementPat h] Could not open address ipaddress, Connection refused: connect java.net.ConnectException: Connection refused: connect

2019-02-14 01:22:24,526 ERROR
[com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] hostname [Error
connecting] - Failed to connect to device (Failed to connect to device)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to connect
to device

Configuration: Failed to ping
Configuration: Failed to ping 1.0.0.1. Configuration: Failed to log into device - Failed to connect to device.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.