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    • How to upgrade E-Series SANtricity firmware using SANtricity System Manager (SAM)
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_upgrade_E_Series_SANtricity_firmware_using_SANtricity_System_Manager_SAM
      Several storage array components contain software or hardware that you might want to upgrade occasionally. This KB articles describes in detail, how to upgrade controller firmware, IOM, and NVSRAM usi...Several storage array components contain software or hardware that you might want to upgrade occasionally. This KB articles describes in detail, how to upgrade controller firmware, IOM, and NVSRAM using SANtricity System Manager.
    • Issue downgrading the controllers NVSRAM firmware  from 11.50.x  to 11.40.x
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/Issue_downgrading_the_controllers_NVSRAM_firmware__from_11.50.x__to_11.40.x
      NVSRAM firmware can not be downgraded The follwing error is received download storageArray NVSRAM file = "D:\Netapp_Tools\ESERIES_OS\E28XX_11.40.2\N280X-842834-D01.dlp" forceDownload=true;) Error down...NVSRAM firmware can not be downgraded The follwing error is received download storageArray NVSRAM file = "D:\Netapp_Tools\ESERIES_OS\E28XX_11.40.2\N280X-842834-D01.dlp" forceDownload=true;) Error downloading file in the Download command at line 2. Error 3 - The operation cannot complete because a controller resource is being used by another process. If there are other array management operations in progress, wait for them to complete, and then retry the operation.
    • SANtricity OS upgrade fails with Downloads are disabled due to NVSRAM setting
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/SANtricity_OS_upgrade_fails_with_Downloads_are_disabled_due_to_NVSRAM_setting
      Applies to StorageGRID appliances SANtricity OS Issue Support > UPGRADE CENTER > Pre-Upgrade Health Check fails by error while trying to upgrade SANtricity OS and/or NVSRAM in StorageGRID appliances b...Applies to StorageGRID appliances SANtricity OS Issue Support > UPGRADE CENTER > Pre-Upgrade Health Check fails by error while trying to upgrade SANtricity OS and/or NVSRAM in StorageGRID appliances by using SANtricity System Manager Downloads are disabled due to NVSRAM setting
    • How to fileDownload SANtricity OS and NVSRAM on E-Series Controllers
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_fileDownload_SANtricity_OS_and_NVSRAM_on_E-Series_Controllers
      Applies to NetApp E-Series Description This article describes the procedure that should be followed to load control firmware or NVSRAM using the fileDownload command.
    • Pre-Upgrade health check found a problem with NVSRAM synchronization
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/Pre-Upgrade_health_check_found_a_problem_with_NVSRAM_synchronization
      Applies to NetApp E-Series SANtricity OS Issue Pre-Upgrade health checks fail with one of the following errors: there is an NVSRAM synch error between the controllers Data Validation Error
    • StorageGRID Appliance upgrades fail due to certificate validation errors
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_Appliance_upgrades_fail_due_to_certificate_validation_errors
      You must retry the SANtricity OS upgrade before you can apply a hotfix or upgrade to a new StorageGRID release. A:4/7/25, 12:45:02 PM (12:45:02) 8695 5085 The drive firmware package failed to authenti...You must retry the SANtricity OS upgrade before you can apply a hotfix or upgrade to a new StorageGRID release. A:4/7/25, 12:45:02 PM (12:45:02) 8695 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <-- A:4/7/25, 12:45:32 PM (12:45:32) 8699 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <--CRITICAL