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E-Series controller "Assertion failed" reset due to FC chip fault

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Applies to

  • NetApp E-Series
  • Controller Firmware Version: 08.41.10.01 and earlier
  • Fibre Channel (FC) Host connectivity

Issue

With active I/O on a  Fibre Channel host interface, in the rare event that an I/O completion coincides with a chip fault, a controller reboot generating a core dump may occur. The following assertion can be found in excLogShow:

- ---- Log Entry #4 (Core 0) Oct-08-2020 06:18:18 AM ----
10/08/20-11:09:01 (raidSched1): ASSERT: Assertion failed: state == ExchOwnedByChip, file qlfcLLogin.cc, line 349
2020-10-08T11:09:04.062899
Assertion failed: state == ExchOwnedByChip, file qlfcLLogin.cc, line 349

 

 

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