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E-series 5760 Controller rebooting unexpectedly on Santricity OS 11.70.1R1

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87
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-series 57xx
  • Santricity OS 11.70.1R1

Issue

  • One of the controller rebooting unexpectedly.
  • Panic string output (ExcLogShow)

SIGSEGV Received

Backtrace of the crashed thread:
#0  0x00007f0742304067 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1  0x00007f074300d08a in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2  
No symbol table info available.
#3  0x00007f072a9f777d in rtr::RouterManager::routeIo(scsi::Op*) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#4  0x00007f072a9eab37 in iop::IoScheduleManagerMulticore::raidCacheSchedulerTask1() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#5  0x00007f0743010848 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#6  0x00007f0741a3b064 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#7  0x00007f07423b762d in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
RegisterValues:
rax            0x7f072c896a00    139668788701696
rbx            0x7f072898be10    139668722597392
rcx            0x0    0
rdx            0x7f072c697748    139668786607944
rsi            0x0    0
rdi            0x1235c2390    4888208272
rbp            0x7f072898bd60    0x7f072898bd60
rsp            0x7f072898bd10    0x7f072898bd10
r8             0x7    7
r9             0x8    8
r10            0x0    0
r11            0x6    6
r12            0x4    4
r13            0x102dd5870    4343027824
r14            0x1235c2390    4888208272
r15            0x0    0
rip            0x7f072a9f777d    0x7f072a9f777d 
eflags         0x202    [ IF ]
cs             0x33    51
ss             0x2b    43
ds             0x0    0
es             0x0    0
fs             0x0    0
gs             0x0    0

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