Skip to main content
NetApp Knowledge Base

E-Series controller unexpectedly reboots due to ALT NMI

  1. Last updated
  2. Save as PDF
Views:
766
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • NetApp E-Series
  • E5600
  • E2800

Issue

  • Unexpectedly controller reset happens to E-Series controller
  • STATE-CAPTURE-DATA > excLogShow shows rebootReason 0x42e8001 and rebootReasonExtra 0x1

---- Log Entry #13 (Core 0) Oct-20-2025 08:34:29 AM ----
2025-10-20 12:29:43.586493
rebootReason 0x42e8001, rebootReasonExtra 0x1

  • Core dump is generated

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.