E-Series SMTP AutoSupport fail as the server is not reachable
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- Category:
- e-series-systems
- Specialty:
- esg
- Last Updated:
- 5/3/2021, 9:22:29 PM
Applies to
- E-Series
- AutoSupport delivery type is SMTP
Issue
- AutoSupport is not delivered via SMTP. The ASUP-TRANSMISSION-LOG file in support bundle reports the following:
Message:AutoSupport message dispatch failed as the server is not reachable
.
AUTOSUPPORT-HISTORY
file collected in E-Series support bundle shows the status of delivery asTransmission-failed
:
Example: