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500 Error when running connection test from External Key Manager to E-series

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e-series-santricity-storage-manager
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esg
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Applies to

NetApp E-Series

Issue

When attempting a connection test to the E-series controllers from the external key manager server;  The API command returns a response of 500 one of the controllers while the alternate controller passes the check successfully.
 
example of API error:
Error: Problem with REST API call to test EKM connectivity from controller : ERROR: HTTPS POST error code: 500, error message: Can't connect to :443

 

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