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SAS Port Degraded due to faulty controller or chassis

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Applies to

NetApp E28xx

Issue

  • Recovery Guru reports two failure entries:
 
Failure Entry 1: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array
Port reporting problem:
Controller A, Drive Channel 2, Port: 1
Status: SAS Port Degraded
 
Failure Entry 2: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array
Port reporting problem:
Controller B, Internal connection
Status: SAS Port Degraded
  • Controller A has been replaced but issue persists.

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