E-Series EF300 Controller rebooting continuously due to fatal machine check
Applies to
NetApp E-series EF300
Issue
Controller rebooting continuously and is reporting Fatal machine check from console connection
Starting [0;1;39mPermi[ 6.713486] Kernel panic - not syncing: EKI: Fatal machine check on current CPU
[ 6.721650] CPU: 4 PID: 1335 Comm: systemd-user-se Tainted: G M O 4.19.0-21-clp-eseries-amd64 #1 Debian 4.19.249-2+clp+39+eseries31
[ 6.736112] Hardware name: NetApp, Inc. Falcon/Falcon, BIOS 1.34.0 08/05/2022
[ 6.744074] Call Trace:
[ 6.746810] dump_stack+0x66/0x81
[ 6.750511] panic+0xe7/0x23d
[ 6.753827] machine_check_handler.cold.12+0xc/0xc [eki]
[ 6.759758] do_machine_check+0x47f/0x8c0
[ 6.764237] ? machine_check+0x25/0x40
[ 6.768422] machine_check+0x2f/0x40
[ 6.772413] RIP: 2b56f8b8:0xf62706
[ 6.776204] Code: Bad RIP value.
[ 6.779807] RSP: 0a20:00007f572b95cfa0 EFLAGS: 00000004
[ 6.779809] Using FPGA to reset processor