E-Series drive shows as incompatible after replacement
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- Category:
- e-series-systems
- Specialty:
- esg
- Last Updated:
- 4/26/2022, 7:19:00 AM
Applies to
NetApp E-Series E2800
Issue
- A drive showed as incompatible after replacement, with error "
Firmware error trying to use drive
":
BASIC:
SHELF, DRAWER, BAY STATUS CAPACITY MEDIA TYPE INTERFACE TYPE CURRENT DATA RATE PRODUCT ID FIRMWARE VERSION CAPABILITIES
...
99, 2, 5 Incompatible 3,726.023 GB Hard Disk Drive SAS 12 Gbps HUS726040ALS214 MS01 DA
DETAILS
Drive at Shelf 99, Drawer 2, Bay 5
Status: Incompatible
Cause: Firmware error trying to use drive
Mode: Incompatible
Raw capacity: 3,726.023 GB
Usable capacity: 3,720.523 GB
- Initialize the drive (Hardware > select the drive > Initialize) failed with error as below:
A drive operation cannot be performed because the drive is not in the correct state for the operation. (API 410)