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E-Series drive showing an attention icon on empty drive slots in System Manager WebUI

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Category:
e-series-santricity-storage-manager
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esg
Last Updated:

Applies to

  • Netapp E-Series

Issue

Empty drive slot showing  attention icon as follow:
clipboard_e6b9755b-d938-428f-9a0c-20c812e3932f.png
Looking at the support bundle, there are no drives on the specified tray and slot.  SHELF, BAY  STATUS   CAPACITY      MEDIA TYPE        INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID        FIRMWARE VERSION
      99,    0    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    1    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    2    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    3    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    4    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    5    Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    18   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    19   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    20   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    21   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    22   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
      99,    23   Optimal  3,576.982 GB  Solid State Disk  NVMe            8 Gbps             MZWLR3T8HCLS-0G3  NA51
Perform stagger reboot the E-series controllers to refresh hardware slot status. The operation did not clare the alert of empty slot 6.

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