Skip to main content
NetApp Knowledge Base

E-Series detects Controller redundancy lost events due to maintenance offline

  1. Last updated
  2. Save as PDF
Views:
79
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • E-Series
  • SANtricity OS

Issue

  • E-Series system detects following events
    • E-Series Notification (Controller redundancy lost) CRITICAL
    • E-Series Notification (Write-back caching forcibly disabled) CRITICAL
  • STORAGE-ARRAY-PROFILE indicates the one controller is in Failed (Offline) status

      Controller in Shelf 99, Bay B - Unable to retrieve latest data; using last known state.

         Status:                       Failed (Offline)                

  • MAJOR-EVENT-LOG indicates Controller reset by its alternate

Sequence number: 1403
Event type: 400F
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Controller reset by its alternate
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf 99, Bay B
Logged by: Controller in bay A

  • No related error causes offline can be found

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.