E-Series Drive by-passed - AutoSupport Message
Applies to
NetApp E-Series
Event Summary
SANtricity reports a Failure Entry 1: BYPASSED_DRIVE-Recovery Failure Type Code: 64
entry in the Recovery GURU.
Validate
- Login to SANtricity Storage Manager or SANtricity System Manager
- Verify if
Failure Entry 1: BYPASSED_DRIVE-Recovery Failure Type Code: 64
is reported - Verify from the Hardware page if the disk shows as bypassed
Resolution
For a single drive
- Unseat the by-passed drive for 2 minutes
- Reseat the drive
- If the drive remains by-passed, contact NetApp Technical Support as this will require further troubleshooting or a part replacement.
For multiple drives and/or a completely new system
- Verify from any of the below knowledge base articles for further steps: