Applies to NetApp E-Series NetApp StorageGRID Appliance SG5700 Issue SANtricity is unreachable All the lights on the affected controller are turned off with no serial output from the affected controll...Applies to NetApp E-Series NetApp StorageGRID Appliance SG5700 Issue SANtricity is unreachable All the lights on the affected controller are turned off with no serial output from the affected controller. The controller is physically present in the slot with the controller chassis showing an amber light.