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What is SuccessEdge

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NetApp Hardware Products

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  • SuccessEdge is the evolution of SupportEdge.
  • Services model that provides proactive support, AI-driven insights, and expert guidance to help customers.
  • Maximise the value of their NetApp environment throughout its lifecycle.
  • SuccessEdge replaces the traditional support-centric approach with a lifecycle-focused model that includes:
    • Proactive issue prevention
    • AI-powered support and self-service
    • Technical Account Manager (TAM) services for higher tiers
    • Lifecycle health monitoring
    • Customer success planning and modernization guidance

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.